Three Services for Three Different Stages of Scheduling Readiness
Whether you're curious about what a better booking flow might look like, or ready to configure a full multi-location system, there's a Pavonics service that fits where you are right now.
Back to HomeHow Every Pavonics Engagement Works
Regardless of which service you choose, the starting point is always the same — we understand your current situation before suggesting anything. Then we design, configure, and document an arrangement that fits how your business actually operates.
Understand
We start with your current booking process, your tools, and your team's day-to-day responsibilities.
Design
A tidier flow is sketched out and reviewed with you before any configuration begins.
Configure
The assistant, reminders, and calendar setup are configured to match the agreed design — with staff oversight built in.
Document
Written deliverables are handed over so the arrangement is recorded and can be followed or updated by your team.
Booking Flow Review
A starting service for service businesses such as salons, studios, and workshops who want a clearer picture of how their appointment requests could be handled more smoothly. Pavonics reviews your current booking steps, sketches a tidier flow, and discusses how an assistant could support front-desk staff — without committing you to any particular platform or investment.
Suited to small business owners exploring options or anyone whose booking process has grown messy over time and needs a clear map of how it could work better.
What's Included
- Review of current booking process and tools
- Booking flow sketch (visual diagram)
- Written summary with observations and recommendations
- Discussion of assistant options relevant to your setup
Scheduling Assistant Setup
For businesses ready to move beyond manual coordination, this service configures a scheduling assistant that handles appointment requests and sends reminders — with staff oversight maintained at every step. Aimed at operations leads and business owners who are ready to set up something that actually works consistently.
The setup works with or around your existing tools where possible, and includes a training session so front-desk staff understand what the assistant handles and where they take over.
What's Included
- Process review and configuration design
- Scheduling assistant configuration
- Reminder setup and testing
- Staff training session (half day)
- Written configuration summary
Front-Desk Coordination Programme
A broader engagement for businesses managing several locations or multiple staff calendars. Pavonics sets up a consistent scheduling approach across your operation, establishes a review routine, and documents how the system is maintained — so the arrangement stays reliable as your business changes.
Includes internal ownership planning so your team knows who manages what, reducing dependency on any single person or external support arrangement.
What's Included
- Multi-calendar setup (up to 4 locations or staff)
- Cross-location consistency review
- Structured review cycle design
- Internal ownership and handoff planning
- Maintenance guide (written)
- Staff training across locations
Which Solution Fits Your Situation?
| Feature | Flow Review RM 500 |
Assistant Setup RM 1,650 |
Coordination RM 2,830 |
|---|---|---|---|
| Process review | |||
| Flow sketch document | |||
| Assistant configuration | |||
| Reminder setup | |||
| Staff training session | |||
| Multi-location calendar setup | |||
| Maintenance guide | |||
| Best for | Exploring options | Ready to set up | Multiple locations |
Standards Applied to Every Engagement
Data Privacy Practice
Client and appointment data is handled responsibly. Pavonics discusses data handling openly before any configuration begins and does not retain customer data beyond what is needed.
Staff Oversight by Design
Every assistant configuration preserves clear handoff points. Staff remain in control of exceptions and complex bookings — the assistant handles the routine, not the exceptions.
Written Deliverables
Every engagement concludes with a written output. The scope of the document depends on the service chosen, from a brief summary to a full maintenance guide.
Consistent Point of Contact
The same Pavonics team member who reviews your process remains involved through delivery. No handoffs to other staff mid-engagement.
Tool Flexibility
Where you have existing tools, Pavonics works with them rather than pushing replacement. The goal is a better arrangement, not a larger software bill.
Clear Scope Before Start
Each engagement has a defined scope that is agreed before work begins. No open-ended arrangements where the cost or timeline is uncertain.
Fixed-Scope Pricing in Malaysian Ringgit
Booking Flow Review
- Process review
- Flow sketch
- Written summary
- Configuration
- Training session
Scheduling Assistant Setup
- Process review
- Flow sketch
- Assistant configuration
- Reminder setup
- Staff training session
Coordination Programme
- Everything in Setup
- Multi-location calendars
- Review cycle design
- Maintenance guide
- Ownership planning
Not Sure Which Solution to Start With?
Get in touch and describe your current situation. A short conversation usually makes it clear which service is the right starting point.
Contact Pavonics